Simple Stencil Customizer Terms of Service

Effective date: July 14, 2026
Provider: Dotarus, LLC, doing business as Dotarus (“Dotarus”, “we”, “us”, or “our”)
Contact: hello@dotarus.com · 6811 E 127th St S, Bixby, OK 74008

These Terms govern a merchant’s use of Simple Stencil Customizer (the “App”), including its Shopify embedded admin, storefront stencil designer, cutting-file generation, proof-email tools, and assisted invoice tools. By installing or using the App, the merchant (“Merchant”, “you”) agrees to these Terms.

1. The App

The App helps Merchants configure and sell custom stencil products through Shopify. It generates design previews and production-oriented SVG, DXF, PNG, and PDF files from settings and customer input. The App is a software tool; it does not manufacture, ship, sell, or warrant a Merchant’s physical products.

2. Shopify and Merchant responsibilities

You must maintain a valid Shopify store and all permissions, product rights, customer notices, and consents required for your use of the App. You are responsible for: your products, prices, taxes, fulfillment, refunds, product descriptions, customer communications, uploaded artwork, and all decisions made from generated files.

You must not use the App for unlawful, infringing, deceptive, hateful, or otherwise prohibited content. You represent that you have the rights needed to use all text, logos, fonts, clip art, and other content you or your customers submit.

3. Customer designs and production review

The App automates layout, tracing, bridge placement, validation, and cutting-file generation. Automated output is not a substitute for a final production review. You must review designs, material settings, dimensions, prices, and generated files before manufacture where appropriate for your equipment, materials, and customer commitments. Dotarus does not guarantee that an output is suitable for every cutter, material, regulatory requirement, or use case.

4. Shopify services and third parties

The App integrates with Shopify and may use Shopify Files, Shopify orders, Shopify Draft Orders, and Shopify email-related workflows. Your use of Shopify remains subject to Shopify’s agreements. Optional features may require third-party services selected or configured by you, such as Resend for email delivery. Those services are governed by their own terms and privacy notices.

5. Fees, billing, cancellation, and refunds

If the App has a paid plan, charges are handled through Shopify’s approved billing mechanisms unless Shopify authorizes another method. You may cancel through Shopify or the App’s applicable plan controls. Refunds and cancellations are governed by the Refund & Cancellation Policy, which forms part of these Terms.

6. Intellectual property

As between you and Dotarus, you retain rights in your Merchant content and customer content. You grant Dotarus a limited, non-exclusive right to process that content only to operate, secure, support, and improve the App as described in the Privacy Policy.

Dotarus and its licensors retain all rights in the App, its software, documentation, visual interface, and non-Merchant content. Subject to these Terms and payment of applicable fees, Dotarus grants you a limited, non-transferable, revocable right to use the App for your internal business purposes during your subscription.

7. Confidentiality

Each party may receive non-public business, technical, or commercial information from the other. The receiving party will use that information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public without breach, independently developed, rightfully received from another source, or required to be disclosed by law.

8. Privacy and data protection

Our collection and use of personal data is described in the Privacy Policy. Where Dotarus processes personal data for an enterprise Merchant or provides a DPA on request, the accepted Data Processing Addendum applies and is incorporated into these Terms.

9. Suspension and termination

We may suspend or terminate access if we reasonably believe there is a security risk, legal requirement, non-payment, material breach, or misuse of the App. You may stop using the App at any time. On uninstall, follow the in-App “Prepare for uninstall” instructions before uninstalling if you want the App to remove identified Shopify Files while its access remains active. Shopify later sends a shop-redaction request and the App erases its shop-scoped database data as described in the Privacy Policy.

10. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOTARUS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOTARUS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. DOTARUS’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE APP WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE APP IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Changes and governing law

We may update these Terms by posting the updated version and changing the effective date. Material changes will be communicated through the App, email, or another reasonable method. Continued use after the effective date means you accept the updated Terms.

These Terms are governed by the laws of the State of Oklahoma, excluding conflict-of-law rules. The parties agree that the state and federal courts located in Tulsa County, Oklahoma have exclusive jurisdiction, unless applicable law requires otherwise.